Privacy Policy

This page explains, in plain language, what happens to the small amount of information you hand us when you book a seat or read this site. The design here leans; our approach to your data stays upright and straightforward. If a section ever reads as tilted, that is a mistake on our end, not a hidden clause.

What we collect

When you fill in the booking form, we collect the name, email address, date, chosen row, and number of hours you enter. That is the whole list. We ask for these because we need to hold the right chair, for the right stretch, under a name we can call out when you arrive. We do not ask for payment details through this site, and we do not store any.

Why we keep it

We use your booking details for one purpose: to reserve your station and to reach you if something about that reservation changes — an early close, a maintenance window, a swap to the straight corner. We do not build profiles, we do not sell contact lists, and we do not pass your details to advertisers.

Cookies

The site runs on a light footing. We do not set marketing or tracking cookies, and we do not embed third-party advertising pixels. Your browser may store the small technical items needed to load fonts and remember basic display preferences. You can clear or block these at any time in your browser settings without breaking the ability to read the page or send a booking.

How long we hold it

Booking entries are kept only as long as they are useful for running the club and honouring reservations, then cleared. If you would like your details removed sooner, ask the front desk and we will take care of it.

Your choices

You can ask us what booking information we hold about you, request a correction, or ask us to delete it. Reach out through the front desk during opening hours and a person — not a bot — will handle the request.

Changes to this policy

If we update how we handle information, we will revise this page. The spirit will not change: collect the minimum, use it only to hold your seat, and keep the fine print as level as the monitors.

See also our Terms of Use, or head back to the TILT home page.